June 2008 |
Three different aspects of the Club¡¦s commitment to excellence were brought to the fore during June, with a staff training programme, the Club¡¦s workplace health initiatives and its overall brand all earning prestigious awards ¡V proof, perhaps, of how happy and well-trained employees can contribute to a company¡¦s external reputation. The winning training programme was ¡§The Magic of We¡¨, designed to help Telebet supervisors step up to management, which took the bronze prize in the Hong Kong Management Association¡¦s Awards for Excellence in Training 2008. It also helped earn the Club¡¦s People Development Specialist Catherine Tong an individual ¡§Distinguished Trainer¡¨ Award. Three days later, the Club collected its third consecutive Gold Award in the Integrated Entertainment Services category of the ¡§Most Favourable Hong Kong Brands¡¨ awards, based on voting by consumers in Mainland China and Mainland visitors to Hong Kong. And further icing was added to the cake when the Club won the ¡§Best Workplace Health Practices Award¡¨ in the Hong Kong HR Awards 2008, recognising its commitment to staff development through initiatives such as the Corporate Wellness Programme and OMP Staff Clubs. |
May 2008 |
Taiwan¡¦s first sports lottery was launched by Taipei Fubon Bank on 2 May, drawing significantly on the Club¡¦s success in establishing HKJC Football as the largest football betting operator in the world. The Club played a leading consultancy and
supporting role to the bank in the development and implementation of the new sports betting business and the training of staff. Its introduction will create thousands of new jobs and business opportunities for the underprivileged, as under Taiwan welfare lottery regulations, lottery ticket sales must be made by the handicapped, single families or aboriginals. In addition, part of the proceeds will be used to finance internationally recognised sports events and activities organised by the Taiwan sports authorities. |
April 2008 |
Two new interactive services offered in conjunction with PCCW have made it easier for the Club¡¦s account customers to place bets from their own armchair. The iWin service introduced in April includes purchasing of Mark Six entries as part of a leisure,
entertainment, finance and banking package offered by PCCW to customers of their new ¡§eye¡¨ service, which adopts Internet Protocol (IP) technology to integrate traditional household telephone features with value added multimedia functions.
Football betting and horse racing have since been added. Earlier in the season, a new service called tWin was made available to subscribers of Now TV¡¦s Mega Sports Pack who are Club betting account customers. Through tWin, they can place In Play football bets interactively with their remote control while watching live match broadcasts of J-League, Italian Serie A and US Major League Soccer matches. |
April 2008 |
In the spirit of the Government¡¦s GovWiFi programme, the Club is progressively making wi-fi facilities available at 30 of its off-course betting branches, enabling customers to stay wirelessly connected to the Internet through their wi-fi-enabled devices at these locations. Offered in co-operation with Hong Kong¡¦s leading fixed-line network, mobile and wi-fi operator PCCW, the service is free of charge for access to the Club¡¦s websites. |
January 2008 |
The Club¡¦s commitment to top-class customer service received welcome recognition when Betting Division staff collected two honours in the Hong Kong Customer Service Excellence Awards 2007. Off-Course Betting Branch (OCBB) supervisor Olivia Lai, who is responsible for delivering timely product information to the 107 OCBBs, received a gold award in the intern al support service category, while staff at the Hin Keng OCBB in Tai Wai won team bronze in the counter services category. A week later, the Club¡¦s Executive Director of Information Technology, Sunny W K Lee, was named one of the top five chief information officers in Greater
China from among more than 2,000 entries in the China Top CIO Award 2007. |
November 2007 |
An innovative training programme called ¡§The Magic of We¡¨ helped earn the Club a special award from the Hong Kong Management Association for sponsoring the largest number of staff members on HKMA-accredited training programmes during
the year ending September 2007. The magical programme was designed to help build team cohesion and a sense of belonging among Telebet staff, enhance their leadership skills and strengthen their customer service mindset. Through initiatives such as these,
the Club aims to contribute to the community by making significant investments in the personal development of Hong Kong¡¦s part-time workforce. |
Home > Corporate
> Operations & Season Highlights > Betting & Entertainment
