Guest Services
1. HKJC Service Centre
The HKJC Service Centre will be set up on the Mezzanine
Floor of the Grand Hyatt Hong Kong from 2:00 pm 9 December to 1:00
pm 16 December inclusive. HKJC representatives will be at the Service
Centre from 9:00 am to 6:00 pm daily to provide information and assistance
to guests, including:
- Transport schedule
- Information on official events
- Co-ordination with the International Racing Department
- Sight-seeing tours
2. Transport
The HKJC will provide return transport from the Grand
Hyatt Hong Kong to official events and to Sha Tin Racecourse for track
work. Details will be displayed at the HKJC Service Centre. Please notify
our staff of any special requirements that you may have.
3. Hotel
Normal check-out time is 12:00 noon but the HKJC
will make arrangements for late check-out at 6:00 pm for guests departing
on late evening flights from Hong Kong.
4. Merchandise
Official HKIR
merchandise for the Hong Kong International Races will be for
sale at the HKJC Service Centre. HKJC racing and equestrian souvenirs
will be available at the Hong Kong Racing Museum's gift shop at Happy
Valley Racecourse. The opening hours of the Hong Kong Racing Museum
are 10:00 am to 5:00 pm Tuesday to Saturday, with possible changes
on race days. Some HKJC souvenirs will also available at the souvenir
shop at racecourses during the race meetings on 11 and 15 December.
5. Airport Departure
Tax
The airport departure tax of HK$50.00 per person
will be paid for by the HKJC as it will be included in the cost of the
airline ticket.
6. Additional Owners
and Guests
Official guests, owners, trainers and jockeys are
invited to join the International Jockey Championship Races on 11
December, HKIR Gala Dinner on 13 December, Day Tour or Boat Trip on
14 December and HKIR on 15 December. Any additional owners and guests
who want to participate in the above events are welcomed to join.
However, any costs incurred will be for the individual's own account.