1. What should I do if I have forgotten my Login Name?
If your Login Name is not associated with any HKJC account(s), please call 1817 for enquiry.
If your Login Name is associated with an HKJC Betting Account or Racing Club Account, please log in to the Profile Maintenance page to retrieve your Login Name.
2. I am an HKJC Web User, can I change my Login Name?
3. Can I change my Online Password?
4. What should I do if I have forgotten my Online Password?