Racing News  

Customer Input Terminal service to terminate from 1 August

21/07/2016

The Club will cease its Customer Input Terminal (CIT) service from 1 August this year. The device, which was first introduced in 1988, can no longer be supported due to software constraints, while some hardware components are no longer available.  

CIT customers were informed of the Club’s decision to terminate the service three years ago, during which time the Club provided assistance to switch to other betting channels.  Other channels available include the Mobile Betting App*, Online Betting Service (eWin), Telebet and 1886 Automated Betting Services.
Launched some 28 years ago, the CIT was one of the Club’s most pioneering products, and in its original form allowed customers to bet via fixed phone lines. Wireless versions followed, culminating in the present eighth generation CIT. With the Internet and mobile phones providing customers with greater, multi-function, convenience, it is finally time to retire the CIT.    

The Club will keep on developing innovative and interactive services, aiming at bringing customers an ever higher quality of betting entertainment experience. 

For enquiries about alternative betting channels, please call the customer service hotline 1818.

*Support iPhone, iPad, Android handsets and Windows Phone

The second generation CIT was launched in 1988
Photo 1:
The second generation CIT was launched in 1988

The fifth generation CIT was launched in 1997
Photo 2:
The fifth generation CIT was launched in 1997

The sixth generation CIT was launched in 1998
Photo 3:
The sixth generation CIT was launched in 1998

The eighth generation CIT was launched in 2004
Photo 4:
The eighth generation CIT was launched in 2004

 

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