With regard to the most frequently asked questions and operational guidelines, you may visit below website links for details:
Latest announcement of the Club: https://racingnews.hkjc.com/english/
About personal information change: https://special.hkjc.com/infomenu/en/info/change.asp
About password reset: https://special.hkjc.com/infomenu/en/info/password.asp
About funds transfer: https://special.hkjc.com/infomenu/en/info/deposit.asp
About betting channels: https://special.hkjc.com/infomenu/en/channel/overview.asp
For Betting Account application/ cancellation or Nominated Bank Accounts updates, you are required to submit your application at our Off-Course Betting Branches in person.
As for Off-Course betting Branches, Race Meeting arrangements and promotion-related matters, please refer to our website for the latest announcements.
Besides, betting account holders could simply login https://cc.hkjc.com to enquire any Betting Account Services-related matters via HKJC Customer eCentre anytime.