FAQ

Website Usage Requirement
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  1. What are the recommended system requirements for viewing your site?

  2. What is the recommended screen resolution for viewing your site?

  3. How to bookmark your site as my favorite page?

  4. Must I have Cookies enabled on my browser to view your site?

  5. Where can I find help if I encounter problems in viewing your site?

  6. The “Horse Racing” and “Football” sections are not mobile responsive. Why?

  1. What are the recommended system requirements for viewing your site?

    Recommended Configuration (Dual Authentication Method)

    Desktop/ Notebook computer running Microsoft Windows 10
    Browser: Microsoft Edge, Firefox, Google Chrome, HTML5 and a zoom value of 100%

    Desktop/ Notebook computer running Macintosh OS 14
    Browser: Safari 17, HTML5 and a zoom value of 100%

    Screen Resolution: 1024 x 768 or above

    The absence of a particular PC configuration from the list does not mean that it is incompatible with the site. The above configuration will be subject to continuing testing and review.

  2. What is the recommended screen resolution for viewing your site?

    The optimal view resolution is 1024 * 768.

  3. How to bookmark your site as my favorite page?

    Access our site https://www.hkjc.com/, then select "Add to Favorites... " on the browser menu. Refer to your browser's help section for detailed instruction.

  4. Must I have Cookies enabled on my browser to view your site?

    We aim at providing more convenient web services to you. To better serve you when you visit our site, it is necessary to enable "Cookies" in your web browser setting.

  5. Where can I find help if I encounter problems in viewing your site?

    Please refer to the Enquiry and Support Hotline.

  6. The “Horse Racing” and “Football” sections are not mobile responsive. Why?

    The Club is enhancing its website in phases and most of the sections, including the homepage, “Racecourses & Entertainment”, “Membership”, “Community & Charities”, “About HKJC” and “FAQ”, have already been enhanced with responsive features. Updates to the other sections will also be made in due course.